Terms of Service

Terms of Service

These terms govern your use of the Acuit Solutions (Pty) Ltd online store (“we”, “us”, “Acuit”). By placing an order you agree to them.

1. Products & pricing

All prices are in South African Rand (ZAR) and include VAT where applicable. We make every effort to keep product information, pricing and stock accurate, but errors can occur; we reserve the right to correct them and to cancel an affected order with a full refund.

2. Orders & payment

An order is confirmed once payment is received. We accept secure online payments via Yoco. We reserve the right to refuse or cancel any order (for example, suspected fraud or a pricing error).

3. Delivery

Orders are dispatched on Wednesdays and Fridays and delivered nationwide by The Courier Guy. Delivery fees are calculated at checkout based on weight and destination. See our Shipping & Returns page for details.

4. Returns & refunds

You may return unused goods within 7 days under the Consumer Protection Act’s cooling-off provisions, and faulty goods within their warranty period. See Shipping & Returns.

5. Quotation items

Some products (e.g. certain Poynting antennas) are quote-only and are not sold at a fixed online price. Use the “Request a Quote” button and we’ll respond with pricing and availability.

6. Liability

To the extent permitted by law, our liability is limited to the value of the goods purchased. We are not liable for indirect or consequential loss.

7. Governing law

These terms are governed by the laws of the Republic of South Africa.

Questions? Email sales@acuit.co.za.